SHIPPING POLICY
All Australian orders over $150 will receive FREE shipping. Orders under $150 will be charged a $20 shipping fee at checkout. All parcels are delivered using Express Post Australia. Delivery timeframes are based on averages with the postal carrier and do not include dispatch timeframes.
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Orders placed within Australia will receive their delivery in 2-5 business days. Rural areas may take 4-7 business days to receive their delivery. All orders are defaulted to deliver with signature. Tinker Tailor will not replace or refund items which you do not receive if delivered with a proof of delivery, generally a signature or photo proof by AusPost. If you would like to change your delivery instructions, please email us at hello@tinker-tailor.com.au or call 0405 411 761.
All orders are delivered using Express Post Australia. An automated confirmation email with tracking details will be sent to you once your order has been dispatched. You may track your order through Australia Post.
Tinker Tailor is not responsible for incorrect delivery details entered by the customer. All unsuccessful deliveries due to incorrect address, failure to collect parcel from LPO or the shipping address left unattended that has been returned to sender, will be issued a refund upon return to Tinker Tailor.
RETURN POLICY
Tinker Tailor accept returns within 30 days of purchase. We offer the option of refund, store credit and size exchanges on eligible purchases. Orders that are Returned To Sender by no fault of Tinker Tailor will be issued a refund upon receipt. If your order incurred a postage fee of $10, this will not be refundable. If you would like your order redelivered, this will incur an additional $20 postage fee. This can be arranged with our Tinker Tailor team at hello@tinker-tailor.com.au
PAYMENT METHOD
We accept both cash and card payments.